Free tool
RTO loss calculator
A COD parcel that is refused or never reached costs you forward shipping, return shipping, packing material, and sometimes the product itself. Enter your monthly orders and rates to see the loss in rupees, and what a lower RTO rate would save.
Your COD orders
Use last month's figures. Costs are per parcel, in rupees.
RTO cost
₹29,250a month
150 of 750 COD parcels back, at ₹195 each. About ₹3,51,000 a year.
- Forward shipping₹10,500
- Return shipping₹10,500
- Packing₹2,250
- Damaged stock₹6,000
At 12% RTO, the same month would save
₹11,700 a month
Indicative, from your numbers only. It leaves out the cost of stock being away for days, the team's time on calls, and any COD collection charges.
How this works
What the tool is based on
- COD orders are your monthly orders times your COD share. Returned parcels are COD orders times your RTO rate.
- Each returned parcel costs forward shipping, plus return shipping, plus packing, plus the share of products that come back damaged times the product cost.
- The saving shows what the same month would cost at the lower RTO rate you choose.
- The result is indicative and uses only your inputs.
Cash on delivery
Where a COD parcel can go, and what each path costs.
A confirmed COD order is delivered and remitted, or comes back to you. A quick confirmation and a fast reply to a failed attempt save most of the cost.
Order #4863, cash on delivery
In progressConfirmed on WhatsApp, shipped, cash collected at the door, then remitted by the courier against the order.
1/5
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